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Our Training Courses

Business Admin

iCQ Level 2 Certificate in Contact Centre Operations (RQF)

Number of Modules

7

iCQ Level 2 Certificate in Contact Centre Operations (RQF)

Course Length

3-4 months

Business Admin

iCQ Level 2 Certificate in Data Protection and Data Security Principles

Number of Modules

4

iCQ Level 2 Certificate in Data Protection and Data Security Principles

Course Length

2 months

Business Admin

iCQ Level 2 Award in Buddying to Develop a Colleague's Skills (RQF)

Number of Modules

1

iCQ Level 2 Award in Buddying to Develop a Colleague's Skills (RQF)

Course Length

1-2 months

Business Admin

iCQ Level 2 Award in Introduction to Business Administration

Number of Modules

2

iCQ Level 2 Award in Introduction to Business Administration

Course Length

1-2 months

Business Admin

iCQ Level 2 Award in Introduction to Customer Service

Number of Modules

2

iCQ Level 2 Award in Introduction to Customer Service

Course Length

1-2 months

Business Admin

iCQ Level 2 Diploma in Team Leading (RQF)

Number of Modules

8

iCQ Level 2 Diploma in Team Leading (RQF)

Course Length

9-12 months

Business Admin

iCQ Level 2 Diploma in Customer Service (RQF)

Number of Modules

10

iCQ Level 2 Diploma in Customer Service (RQF)

Course Length

12 months

Business Admin

iCQ Level 2 Diploma In Business Administration (RQF)

Number of Modules

9

iCQ Level 2 Diploma In Business Administration (RQF)

Course Length

12 months

Business Admin

iCQ Level 3 Certificate in Principles of Customer Service (RQF)

Number of Modules

2

iCQ Level 3 Certificate in Principles of Customer Service (RQF)

Course Length

2-3 months

Business Admin

iCQ Level 3 Certificate in Principles of Management (RQF)

Number of Modules

3

iCQ Level 3 Certificate in Principles of Management (RQF)

Course Length

2 months

Business Admin

iCQ Level 3 Certificate in Principles of Business and Administration (RQF)

Number of Modules

5

iCQ Level 3 Certificate in Principles of Business and Administration (RQF)

Course Length

3-4 months

Business Admin

iCQ Level 3 Certificate in Contact Centre Operations (RQF)

Number of Modules

8

iCQ Level 3 Certificate in Contact Centre Operations (RQF)

Course Length

4 months

Business Admin

iCQ Level 3 Certificate in Introduction to Principles of Management Level 3 (RQF)

Number of Modules

6

iCQ Level 3 Certificate in Introduction to Principles of Management Level 3 (RQF)

Course Length

3 months

Business Admin

iCQ Level 3 NVQ Diploma in Contact Centre Operations (RQF)

Number of Modules

7

iCQ Level 3 NVQ Diploma in Contact Centre Operations (RQF)

Course Length

6-9 months

Business Admin

iCQ Level 3 Diploma in Customer Service (RQF)

Number of Modules

10

iCQ Level 3 Diploma in Customer Service (RQF)

Course Length

12 months

Business Admin

iCQ Level 3 Diploma in Management (RQF)

Number of Modules

9

iCQ Level 3 Diploma in Management (RQF)

Course Length

12 months

Business Admin

iCQ Level 3 Diploma in Business Administration (RQF)

Number of Modules

7

iCQ Level 3 Diploma in Business Administration (RQF)

Course Length

12 months

Business Admin

iCQ Level 3 Diploma in Management Principles

Number of Modules

6

iCQ Level 3 Diploma in Management Principles

Course Length

12 months

Business Admin

iCQ Level 4 NVQ Diploma in Customer Service (RQF)

Number of Modules

8

iCQ Level 4 NVQ Diploma in Customer Service (RQF)

Course Length

12-18 months

Business Admin

iCQ Level 4 NVQ Diploma in Management (RQF)

Number of Modules

9

iCQ Level 4 NVQ Diploma in Management (RQF)

Course Length

12-18 months

Business Admin

iCQ Level 4 NVQ Diploma in Business Administration (RQF)

Number of Modules

9

iCQ Level 4 NVQ Diploma in Business Administration (RQF)

Course Length

12-18 months

Business Admin

iCQ Level 4 Diploma in Business and Administration (RQF)

Number of Modules

8

iCQ Level 4 Diploma in Business and Administration (RQF)

Course Length

12 months

Business Admin

iCQ Level 4 Diploma in Management and Leadership (RQF)

Number of Modules

6

iCQ Level 4 Diploma in Management and Leadership (RQF)

Course Length

18 months

Business Admin

iCQ Level 5 NVQ Diploma in Management and Leadership (RQF)

Number of Modules

10

iCQ Level 5 NVQ Diploma in Management and Leadership (RQF)

Course Length

18 months

Business Admin

iCQ Level 5 Diploma in Management and Leadership (RQF)

Number of Modules

5

iCQ Level 5 Diploma in Management and Leadership (RQF)

Course Length

18 months

Business Admin

iCQ Level 5 Certificate in Equality, Diversity and Inclusion

Number of Modules

3

iCQ Level 5 Certificate in Equality, Diversity and Inclusion

Course Length

2-3 months

Health and Social Care

iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings (RQF)

Number of Modules

9

iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings (RQF)

Course Length

6-8 months

Health and Social Care

iCQ Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)

Number of Modules

9

iCQ Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)

Course Length

4-6 months

Health and Social Care

iCQ Level 2 Certificate in the Principles of Dementia Care (RQF)

Number of Modules

7

iCQ Level 2 Certificate in the Principles of Dementia Care (RQF)

Course Length

4-5 months

Health and Social Care

iCQ Level 2 Award in Awareness of Dementia (RQF)

Number of Modules

4

iCQ Level 2 Award in Awareness of Dementia (RQF)

Course Length

3 months

Health and Social Care

iCQ Level 2 Award in Awareness of End of Life Care (RQF)

Number of Modules

1

iCQ Level 2 Award in Awareness of End of Life Care (RQF)

Course Length

2 months

Health and Social Care

iCQ Level 2 Diploma in Care

Number of Modules

15

iCQ Level 2 Diploma in Care

Course Length

12 months

Health and Social Care

iCQ Level 2 Certificate in Understanding Nutrition and Health

Number of Modules

6

iCQ Level 2 Certificate in Understanding Nutrition and Health

Course Length

3-4 months

Health and Social Care

iCQ Level 2 Award in Principles of COSHH

Number of Modules

1

iCQ Level 2 Award in Principles of COSHH

Course Length

2 months

Health and Social Care

iCQ Level 2 Award in Conflict Management

Number of Modules

1

iCQ Level 2 Award in Conflict Management

Course Length

2 months

Health and Social Care

iCQ Level 2 Award in Principles of Risk Assessment

Number of Modules

1

iCQ Level 2 Award in Principles of Risk Assessment

Course Length

2 months

Health and Social Care

iCQ Level 2 Certificate in Mental Health Awareness

Number of Modules

5

iCQ Level 2 Certificate in Mental Health Awareness

Course Length

3 months

Health and Social Care

iCQ Level 2 Certificate in Principles of Medication Administration

Number of Modules

6

iCQ Level 2 Certificate in Principles of Medication Administration

Course Length

3-4 months

Health and Social Care

iCQ Level 2 Certificate in the Awareness and Prevention of Falls

Number of Modules

4

iCQ Level 2 Certificate in the Awareness and Prevention of Falls

Course Length

3 months

Health and Social Care

iCQ Level 2 Certificate in the Principles of Infection Control

Number of Modules

4

iCQ Level 2 Certificate in the Principles of Infection Control

Course Length

3 months

Health and Social Care

iCQ Level 2 Certificate in Understanding Behaviour that Challenges

Number of Modules

4

iCQ Level 2 Certificate in Understanding Behaviour that Challenges

Course Length

3 months

Health and Social Care

iCQ Level 2 Certificate in End-of-Life Care

Number of Modules

5

iCQ Level 2 Certificate in End-of-Life Care

Course Length

3 months

Health and Social Care

iCQ Level 2 Certificate in the Principles of Care Planning

Number of Modules

8

iCQ Level 2 Certificate in the Principles of Care Planning

Course Length

4-5 months

Health and Social Care

iCQ Level 2 Certificate in Understanding Autism

Number of Modules

7

iCQ Level 2 Certificate in Understanding Autism

Course Length

4-5 months

Health and Social Care

iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

Number of Modules

6

iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

Course Length

3 months

Health and Social Care

iCQ Level 2 Certificate in Understanding the Care and Management of Diabetes

Number of Modules

4

iCQ Level 2 Certificate in Understanding the Care and Management of Diabetes

Course Length

2-3 months

Health and Social Care

iCQ Level 2 Award in Emergency First Aid at Work

Number of Modules

1

iCQ Level 2 Award in Emergency First Aid at Work

Course Length

2 months

Health and Social Care

iCQ Level 3 Certificate in Preparing to Work in Adult Social Care (RQF)

Number of Modules

9

iCQ Level 3 Certificate in Preparing to Work in Adult Social Care (RQF)

Course Length

6 months

Health and Social Care

iCQ Level 3 Award in Reviewing Health and Safety Procedures in the Workplace (RQF)

Number of Modules

1

iCQ Level 3 Award in Reviewing Health and Safety Procedures in the Workplace (RQF)

Course Length

2 months

Health and Social Care

iCQ Level 3 Certificate in Working in End-of-Life Care (RQF)

Number of Modules

7

iCQ Level 3 Certificate in Working in End-of-Life Care (RQF)

Course Length

4-5 months

Health and Social Care

iCQ Level 3 Certificate in Dementia Care (RQF)

Number of Modules

6

iCQ Level 3 Certificate in Dementia Care (RQF)

Course Length

3-4 months

Health and Social Care

iCQ Level 3 Award in Awareness of Dementia (RQF)

Number of Modules

4

iCQ Level 3 Award in Awareness of Dementia (RQF)

Course Length

3 months

Health and Social Care

iCQ Level 3 Award in Awareness of End of Life Care (RQF)

Number of Modules

3

iCQ Level 3 Award in Awareness of End of Life Care (RQF)

Course Length

2 months

Health and Social Care

iCQ Level 3 Diploma in Adult Care

Number of Modules

15-18

iCQ Level 3 Diploma in Adult Care

Course Length

12 months

Health and Social Care

iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

Number of Modules

6

iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

Course Length

3-4 months

Health and Social Care

iCQ Level 3 Award in First Aid at Work

Number of Modules

2

iCQ Level 3 Award in First Aid at Work

Course Length

2-3 months

Health and Social Care

iCQ Level 4 Diploma in Adult Care

Number of Modules

18-20

iCQ Level 4 Diploma in Adult Care

Course Length

18 months

Health and Social Care

iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (RQF)

Number of Modules

18-20

iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (RQF)

Course Length

18 months

Health and Social Care

iCQ Level 5 Diploma in Leadership and Management for Adult Care

Number of Modules

18-20

iCQ Level 5 Diploma in Leadership and Management for Adult Care

Course Length

18 months

Health and Social Care

iCQ Level 5 Diploma in Leadership and Management for Adult Care

Number of Modules

18-20

iCQ Level 5 Diploma in Leadership and Management for Adult Care

Course Length

18 months

Childcare

iCQ Level 2 Certificate for the Children and Young People's Workforce (RQF)

Number of Modules

12

iCQ Level 2 Certificate for the Children and Young People's Workforce (RQF)

Course Length

6-9 months

Childcare

iCQ Level 2 Diploma for the Early Years Practitioner

Number of Modules

12

iCQ Level 2 Diploma for the Early Years Practitioner

Course Length

12 months

Childcare

iCQ Level 2 Award in Introduction to Early Years

Number of Modules

1

iCQ Level 2 Award in Introduction to Early Years

Course Length

2 months

Childcare

iCQ Level 3 Diploma in Children's Learning and Development (Early Years Educator) (RQF)

Number of Modules

12

iCQ Level 3 Diploma in Children's Learning and Development (Early Years Educator) (RQF)

Course Length

12 months

Childcare

iCQ Level 3 Diploma for the Children and Young People's Workforce (RQF)

Number of Modules

16

iCQ Level 3 Diploma for the Children and Young People's Workforce (RQF)

Course Length

12 months

Childcare

iCQ Level 3 Award in Paediatric First Aid

Number of Modules

2

iCQ Level 3 Award in Paediatric First Aid

Course Length

2-3 months

Childcare

iCQ Level 3 Diploma for the Early Years Educator

Number of Modules

17

iCQ Level 3 Diploma for the Early Years Educator

Course Length

12 months

Childcare

iCQ Level 3 Diploma for Residential Childcare

Number of Modules

18

iCQ Level 3 Diploma for Residential Childcare

Course Length

12 months

Childcare

iCQ Level 5 Diploma in Leadership and Management for Residential Childcare (England)

Number of Modules

18-20

iCQ Level 5 Diploma in Leadership and Management for Residential Childcare (England)

Course Length

18 months

Education

iCQ Level 3 Certificate in Assessing Vocational Achievement (RQF)

Number of Modules

3

iCQ Level 3 Certificate in Assessing Vocational Achievement (RQF)

Course Length

3 months

Education

iCQ Level 3 Award in Assessing Competence in the Work Environment (RQF)

Number of Modules

2

iCQ Level 3 Award in Assessing Competence in the Work Environment (RQF)

Course Length

2-3 months

Education

iCQ Level 3 Award in Assessing Vocationally Related Achievement (RQF)

Number of Modules

2

iCQ Level 3 Award in Assessing Vocationally Related Achievement (RQF)

Course Length

2-3 months

Education

iCQ Level 3 Award in Understanding the Principles and Practices of Assessment (RQF)

Number of Modules

1

iCQ Level 3 Award in Understanding the Principles and Practices of Assessment (RQF)

Course Length

1-2 months

Education

iCQ Level 3 Certificate in Learning and Development (RQF)

Number of Modules

8

iCQ Level 3 Certificate in Learning and Development (RQF)

Course Length

4-6 months

Education

iCQ Level 3 Award in Education and Training

Number of Modules

3

iCQ Level 3 Award in Education and Training

Course Length

3 Days plus 3 Assignments

Education

iCQ Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (RQF)

Number of Modules

2

iCQ Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (RQF)

Course Length

2 months

Education

iCQ Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (RQF)

Number of Modules

3

iCQ Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (RQF)

Course Length

3-4 months

Education

iCQ Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)

Number of Modules

2

iCQ Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)

Course Length

2 months

Education

iCQ Level 4 Diploma in Learning and Development (RQF)

Number of Modules

18

iCQ Level 4 Diploma in Learning and Development (RQF)

Course Length

12 months

Education

iCQ Level 4 Certificate in Education and Training

Number of Modules

8

iCQ Level 4 Certificate in Education and Training

Course Length

4-6 months

Education

iCQ Level 5 Diploma in Education and Training

Number of Modules

12

iCQ Level 5 Diploma in Education and Training

Course Length

Number of Modules

Course Length

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Business Admin

iCQ Level 1 Award in Principles of Customer Service

Number of Modules

1

iCQ Level 1 Award in Principles of Customer Service

Course Length

1-2 months

Business Admin

iCQ Level 1 Certificate in Business Administration (RQF)

Number of Modules

9

iCQ Level 1 Certificate in Business Administration (RQF)

Course Length

4 months

Business Admin

iCQ Level 1 Certificate in Customer Service (RQF)

Number of Modules

7

iCQ Level 1 Certificate in Customer Service (RQF)

Course Length

3-4 months

Business Admin

iCQ Level 2 Certificate in Customer Service (RQF)

Number of Modules

2

iCQ Level 2 Certificate in Customer Service (RQF)

Course Length

2 months

Business Admin

iCQ Level 2 Certificate in Principles of Business and Administration (RQF)

Number of Modules

4

iCQ Level 2 Certificate in Principles of Business and Administration (RQF)

Course Length

2-4 months

Business Admin

iCQ Level 2 Certificate in Principles of Team Leading (RQF)

Number of Modules

3

iCQ Level 2 Certificate in Principles of Team Leading (RQF)

Course Length

2 months

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